.

What the staff does matters more than what's in an organization's mission statement

  • Written by David Berlan, Assistant Professor of Public Administration, Askew School of Public Administration and Policy, Florida State University
What the staff does matters more than what's in an organization's mission statementThe late Sen. Ted Kennedy, reading from "A Nation of Immigrants," a book by his brother, President John F. KennedyAP Photo/Dennis Cook

Mission statements, not normally in the news, are getting more attention than usual.

The U.S. Citizenship and Immigration Services, the Department of Housing and Urban Development, the StateDepartment and other...

Read more: What the staff does matters more than what's in an organization's mission statement

Metropolitan republishes selected articles from The Conversation USA with permission

Visit The Conversation to see more