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Health insurers are starting to roll back coverage for telehealth – even though demand is way up due to COVID-19

  • Written by Jennifer A. Mallow, Associate Professor of Nursing, West Virginia University
Health insurers are starting to roll back coverage for telehealth – even though demand is way up due to COVID-19Private insurers saw telehealth claims increase over 4,000% from 2019 to 2020.Solskin/DigitalVision via Getty Images

In less than a year, telehealth has gone from a niche rarity to a common practice. Its ability to ensure physical distance, preserve personal protective equipment and prevent the spread of infection among health care workers and...

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