Hospitals often outsource important services to companies that prioritize profit over patients
- Written by Leonard L. Berry, University Distinguished Professor of Marketing, Mays Business School; Senior Fellow, Institute for Healthcare Improvement, Texas A&M University
Many hospitals outsource services to specialized companies. JazzIRT/E+ via Getty ImagesHospitals have long embraced the practice of outsourcing some services to specialized companies. Much of this outsourcing is for nonclinical tasks such as laundry, information technology and cybersecurity, and outsourcing those types of services can boost...