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News organizations that want journalists to engage with their audience may be setting them up for abuse

  • Written by Jacob L. Nelson, Assistant Professor of Digital Audience Engagement, Arizona State University
News organizations that want journalists to engage with their audience may be setting them up for abuseWomen journalists who engage with their audience often experience harassment and ugly comments.Justin Paget/Stone/Getty Images

News organizations are trying to do a better job connecting with their audiences, in hopes of overcoming the profession’s credibility problems and ensuring its long-term survival.

To do this, a growing number of...

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