Metropolitan Digital

The Conversation

  • Written by Wayne Hochwarter, Professor of Organization Behavior, Florida State University

Pundits are projecting this year’s midterm elections to be nasty[1], polarizing[2] and “epic[3].”

They’re also expected to stress a lot of Americans out[4] in every part of their lives. And that includes at the office[5].

I recently conducted a study on a broad range of workplace issues, including how the stress of our increasingly divisive politics is affecting worker health, productivity and relationships with colleagues. I also wondered: Is there anything company managers can do about it?

Growing divisiveness

Political divisiveness in America is hardly new.

Historians have traced its history[6] all the way back to the founding founders. But politics seem to be dividing Americans[7] more and more.

In a recent article in Scientific American[8], psychologists Cameron Brick and Sander van der Linden explained that individuals of different political ideologies “not only disagree on policy issues, they are also increasingly unwilling[9] to live near each other, be friends, or get married to members of the other group.”

Consequences include marital stress[10], divorce[11], family separations[12] and even sharp divides[13] over national pastimes like football.

There is a bright side – if you’re a therapist and benefiting from an uptick in business perhaps as the result of a malady described as “Trump Anxiety Disorder[14].”

Here's how Trump-era politics are affecting worker morale – and what managers can do about it Psychologists have coined the term ‘Trump Anxiety Disorder’ to describe the impact they’re seeing in patients since the 2016 election. Reuters/Lucy Nicholson[15]

Politics at work

I wanted to see just how bad it’s getting in the workplace.

My field study, conducted this past summer and part of a larger project I intend to have peer-reviewed and published on the anxiety-inducing properties of political conflict, conjoins my interests in the areas of incivility[16], entitlement[17], worker self-serving behavior[18] and bullying[19].

I asked 550 full-time workers whose email addresses I obtained through my undergraduate students to react to hundreds of statements about a wide variety of work issues, from abusive bosses and workplace relationships to incivility and health. I also asked about the pervasiveness and impact of unwelcome partisan exchanges.

Participants were asked to indicate how much they agreed with each statement, from strongly disagree to strongly agree. Most of the workers were based in the eastern or southeastern United States, but some were scattered throughout the country. Key characteristics of the data such as age, gender and ethnicities are broadly in line with national statistics.

Using students to solicit participants in a survey has become an increasingly common[20] and important research tool. As such, although the data aren’t entirely representative of the U.S., I believe they still offer meaningful insights.

Twenty-seven percent of the participants agreed or strongly agreed that work had become more tense as a result of political discussions, while about a third said such talk about the “ups and downs” of politicians is a “common distraction.”

One in 4 indicated they actively avoid certain people at work who try to convince them that their views are right, while 1 in 5 said they had actually lost friendships as a result.

And all this has serious consequences for worker health and productivity.

Over a quarter said political divisions have increased their stress levels, making it harder to get things done. Almost a third of this group said they called in sick on days when they didn’t feel like working, compared with 17 percent among those who didn’t report feeling stressed about politics. A quarter also reported putting in less effort than expected, versus 12 percent. And those who reported being more stressed were 50 percent more likely to distrust colleagues.

These percentages represent fairly high increases from similar surveys taken before the 2016 election. For example, back in September 2016, 17 percent of those surveyed[21] by the American Psychological Association said they felt tense or stressed out as a result of political discussions at work.

The association did a follow-up survey in May 2017 already revealing increased stress levels, a drop in worker productivity and other consequences following the election of Donald Trump. My findings, however, suggest things have gotten even worse. That 2017 survey, for example, reported 15 percent of respondents saying they had difficulty getting work done. My data put it at 26 percent.

Here's how Trump-era politics are affecting worker morale – and what managers can do about it The midterm elections are coming. Reuters/Lucy Nicholson[22]

What managers can do

After conducting this study, I wondered what company managers are doing about politics-related stress in the workplace. So I reached out to 20 business leaders from a variety of industries whom I have become acquainted with over the years in my role as a professor.

I discovered a few common themes.

One was that the problem often began with a higher-level employee sharing his or her political views with others, whether welcome or not, making underlings feel they could engage in similar behavior in the office. A manager of a publishing company, for example, noted that he had to fire one of his unit leaders because he could not put his political beliefs away during his shift despite a series of reprimands.

Another was that banning all political discussions[23] was also bad policy, since it opened the door to lawsuits[24] over free speech issues.

What the “right” policy about what boundaries to set for political chatter at work remains an open question. The key point is that the business leaders I spoke with tended to agree that managers need to get their heads out of the sand and address the problem head on. They seemed to think a lot of managers appeared to be ignoring the problem and hoping it would go away.

Also, a number of them added that they are now investing in programs that help manage conflicts and disagreements at work – among employees and with customers.

At the end of the day, there’s little companies can do about how politically divided the nation becomes. But keeping it from stressing out employees at work and causing productivity and other problems is primarily about effective leadership and being proactive, and showing employees a level of civility that is often absent outside of the workplace.

References

  1. ^ nasty (www.newyorker.com)
  2. ^ polarizing (www.washingtonpost.com)
  3. ^ epic (www2.philly.com)
  4. ^ stress a lot of Americans out (www.rollcall.com)
  5. ^ office (smallbusiness.chron.com)
  6. ^ have traced its history (www.theatlantic.com)
  7. ^ seem to be dividing Americans (www.people-press.org)
  8. ^ Scientific American (www.scientificamerican.com)
  9. ^ increasingly unwilling (pcl.stanford.edu)
  10. ^ marital stress (www.aol.com)
  11. ^ divorce (www.nydailynews.com)
  12. ^ family separations (www.aol.com)
  13. ^ sharp divides (finance.yahoo.com)
  14. ^ Trump Anxiety Disorder (www.cbc.ca)
  15. ^ Reuters/Lucy Nicholson (pictures.reuters.com)
  16. ^ incivility (doi.org)
  17. ^ entitlement (doi.org)
  18. ^ worker self-serving behavior (doi.org)
  19. ^ bullying (www.wsj.com)
  20. ^ has become an increasingly common (doi.org)
  21. ^ surveyed (www.apaexcellence.org)
  22. ^ Reuters/Lucy Nicholson (pictures.reuters.com)
  23. ^ banning all political discussions (money.usnews.com)
  24. ^ lawsuits (www.laboremploymentreport.com)

Authors: Wayne Hochwarter, Professor of Organization Behavior, Florida State University

Read more http://theconversation.com/heres-how-trump-era-politics-are-affecting-worker-morale-and-what-managers-can-do-about-it-101073

Metropolitan republishes selected articles from The Conversation USA with permission

Visit The Conversation to see more

Entertainment News

Phish’s 2018 Fall Tour to Conclude with Four Performances at MGM Grand Garden Arena

LAS VEGAS (May 15, 2018) – Phish, the American rock band known worldwide for its dedicated fan base, recently announced a 14-date Fall tour which will conclude in Las Vegas with four performances at...

Dave Damiani and The No Vacancy Orchestra are “Bending The Standard”

Tina Sinatra, Dave Damiani & Landau Murphy Jr. celebrate 100 years of Frank Sinatra in Los Angeles There have been stories about independent filmmakers, but how about the independent big band...

Billboard Chart-Topping Saxophonist VANDELL ANDREW Returns With New Single

From the vantage point of 30, his age and the name of his infectious, sensually grooving new full length album, Vandell continues to be fueled by the impressive roar of accolades and achievements th...

Metropolitan Business News

Marketing Impact of Having Online Product Reviews

Whether they are searching online for a service or a specific product, in many cases customers tend to look for online product reviews. They often want to make a comparison to other products or simply...

NYC-BASED PUBLIC TELECOM GIANT TCC TELEPLEX LAUNCHES

“TOMORROW’S HIGH TECH DIGITAL NETWORK TODAY” WITH ITS REVOLUTIONARY, MULT-MEDIA AND SERVICES DRIVEN IAP “EVERYTHING” KIOSK The TCC Teleplex IAP Kiosks Include a High-Res 360-Degree Webcam, a 22-...

HOW TO PREPARE FOR RETIREMENT: Finding and Living Your “It”

The name of my Woburn, MA financial services firm is Summit Financial Partners for a very good reason – because the clients I work with have either reached their retirement summit (i.e. they’re ready ...

How to build a distinctive Brand Voice

Nearly four decades ago, I made a presentation that captured considerable attention in the marketing community. The subject was ‘Brand Voice.’ The concept is widely used today by branding profess...

ADROLL RELAUNCHES BRAND WITH NEW COMPANY VISION

AdRoll, the growth platform for ambitious commerce businesses, has today announced an exciting new phase in the evolution of the AdRoll brand for its 37,000 customers worldwide. Recognising its uniq...

Global Shop Solutions Customer Load King Goes Live with Manufacturing Factory of the Future

THE WOODLANDS, TX, February 22, 2018 – After nearly 9 months of preparation, Load King, a world leader in store fixture manufacturing, has successfully finished their manufacturing factory of the fu...