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It's not just bad behavior – why social media design makes it hard to have constructive disagreements online

  • Written by Amanda Baughan, PhD Student in Computer Science & Engineering, University of Washington
It's not just bad behavior – why social media design makes it hard to have constructive disagreements onlineTechnology can trip people up on the road to finding common ground.Johanna Svennberg/iStock via Getty Images

Good-faith disagreements are a normal part of society and building strong relationships. Yet it’s difficult to engage in good-faith disagreements on the internet, and people reach less common ground online compared with face-to-face...

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