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How Congress turns citizens' voices into data points

  • Written by Samantha McDonald, Ph.D. Candidate in Informatics, University of California, Irvine
How Congress turns citizens' voices into data pointsAnswering constituents in congressional offices often involves tabulating comments in a database.Office of Sen. Steve Daines, R-Mont. via AP

Big technology companies like Amazon, Facebook and Google aren’t the only ones facing huge political concerns about using citizen data: So is Congress. Reports by congressional researchers over the last...

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Metropolitan republishes selected articles from The Conversation USA with permission

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